Privacy Policy

Last Updated: April 20, 2024

Organic Energy (UK) Limited (“we,” “us,” or “our”) operates the website https://organicenergyheatpumps.co.uk (the “Website”). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our Website.

By accessing or using our Website, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not use our Website.

  1. Information We Collect

1.1. Personal Information: When you visit our Website, we may collect certain personal information from you, such as your name, email address, phone number, and any other information you provide to us voluntarily.

1.2. Automatically Collected Information: We may also automatically collect certain information about your device and usage patterns when you interact with our Website. This may include your IP address, browser type, operating system, referring URLs, and other technical information.

1.3. Cookies: Our Website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that collect information about how you interact with our Website. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our Website.

1.4. Google Analytics: We use Google Analytics, a web analytics service provided by Google LLC (“Google”), to analyze how users interact with our Website. Google Analytics uses cookies to collect information about your use of the Website, including your IP address, which is transmitted to and stored by Google on servers in the United States. Google uses this information to evaluate your use of the Website, compile reports on Website activity for Website operators, and provide other services related to Website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. By using this Website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

  1. Use of Information

We may use the information we collect for the following purposes:

  • To provide, operate, and maintain our Website.
  • To communicate with you, respond to your inquiries, and provide customer support.
  • To personalize your experience and tailor content and advertisements to your interests.
  • To analyze usage trends and improve our Website’s functionality.
  • To comply with legal obligations and enforce our policies.

  1. Disclosure of Information

We may disclose your personal information to third parties in the following circumstances:

  • With your consent.
  • To comply with legal obligations or respond to lawful requests from governmental authorities.
  • To protect our rights, property, or safety, or the rights, property, or safety of others.
  • In connection with a merger, acquisition, or sale of assets.

  1. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

  1. Your Choices

You may choose not to provide certain personal information, but this may limit your ability to access certain features of our Website. You can also opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in such communications.

  1. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting on this page, with the “Last Updated” date reflecting the date of revision. We encourage you to review this Privacy Policy periodically for any changes.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Organic Energy (UK) Limited Unit B3 Greenwood Court Industrial Estate, Cartmel Drive, Shrewsbury, SY1 3TB Phone: +44 01938 530 070 Email: info@organicenergy.co.uk

Registered in England & Wales: 53, St Julian’s Crescent, Shrewsbury SY1 1UD Company registration number: 5965757